IT Support Engineer
Tenaksi,
TN,
India
Job Title: IT Support Engineer
Location : Kadayanallur (Work From Office)
Experience Level : 0-1 Years
Job Description
We are seeking a motivated and enthusiastic IT Support Engineer to join our team in Kadayanallur. The ideal candidate will possess a strong willingness to learn and a passion for technology. As an IT Support Engineer, you will provide technical assistance and support to our customers, ensuring their satisfaction and enhancing their experience.
Roles and Responsibilities
1. Respond to customer inquiries and resolve technical issues via phone, email, and chat.
2. Assist in troubleshooting hardware and software problems.
3. Collaborate with team members to provide efficient technical support.
4. Maintain accurate records of troubleshooting activities and customer interactions.
Mandatory Skills
1. Fluency in English is mandatory for effective customer communication.
2. Strong problem-solving skills and a willingness to learn.
What's great in the job?
- Work with a talented team in a supportive, no politics environment.
- Freedom from micromanagement, outdated tools, and rigid schedules.
- Focus on meaningful work — no unnecessary bureaucracy
- Take ownership and make impactful decisions from day one
- Gain exposure across diverse industries and real-world business cases
- Enjoy a fast-paced environment with real challenges and opportunities to grow
